Frequently Asked Questions
1. What kind of products does Holinee provide?
We focus on daily health and sleep care products. Our core products include natural dietary fiber supplement capsules for intestinal health care and ergonomic anti-snoring mouth guards for sleep improvement. All products are designed for family daily use and global cross-border wholesale.
2. Do you support OEM and ODM customization services?
Yes. We provide full one-stop customization services, including private logo printing, customized packaging, exclusive formula adjustment and personalized user manuals. We support both small-batch trial orders and large-scale bulk orders to meet different business needs.
3. What is your MOQ?
We have flexible MOQ rules. For in-stock standard products, small trial orders are acceptable. For customized private label orders, the minimum order quantity is negotiable according to your specific requirements.
4. What are your shipping methods and delivery time?
We support DHL, FedEx, UPS air express, sea freight and other global shipping methods. In-stock products can be shipped within 3–7 working days. Customized orders take 10–25 working days for production and delivery.
5. Are your products safe for daily use?
Absolutely safe. Our dietary fiber capsules adopt natural mild formulas, and anti-snoring mouth guards are made of food-grade safe materials. All products comply with international safety standards and are suitable for long-term daily use.
6. What after-sales support can you provide?
We provide professional 24/7 after-sales service for all cooperative clients. We support product quality inspection, product replacement for quality problems, and professional usage guidance to ensure a worry-free cooperation experience.